Cancellation Policy

According to the "General Terms and Conditions for Package Travel" 2024:
  • Cancellation more than 42 days before departure: refund of the amount paid minus 10%
  • Cancellation between 42 and 15 days before departure date: refund of the amount paid minus 20%.
  • For cancellations later than 15 days, or no-shows: no refund is paid.
  • If the booking includes several, and the agreed total price is based on discounts linked to the number of participants, the basis for such discounts may no longer apply if any of the travel party cancels.
  • We reserve the right to make changes if unforeseen circumstances arise.
  • Transfer: The customer has the right to transfer their place to someone else. The organiser must be notified of this as soon as possible.
  • Cancellation: Issues relating to the parties' obligations, defects, advertising and disputes are governed by the "General Conditions for Package Travel" 2018.

Information about insurance at Bø and Lifjell Turridning and what the customer is required to have:

We also have liability insurance coverage for our services. Accordingly, any damage will be covered where it can be shown that the centre acted negligently and not otherwise. If you fall off a horse and injure yourself and we as employees have not acted negligently (e.g. a horse stumbles, shifts a bit to the side, moves a bit faster than you wish, etc.) you are not entitled to compensation.

Is is therefore important that you have leisure or travel insurance. Check what your insurance policy covers.

  • I am taking this excursion of my own free will, and consider myself capable of undertaking the excursion I have signed up for.
  • I accept that there may be a risk in participating in rides organised by Bø and Lifjell Turridning.
  • I will always wear a helmet when riding.
  • I am aware it is not permitted to smoke while riding.
  • I'm not going to be under the influence of alcohol or other drugs.
  • I will let the ride leader know if I have any injuries or illnesses that may affect my riding ability on this ride, or if I am taking any medications.
  • I understand that the operator is only liable for accidents resulting from faulty equipment, or faulty use of equipment by the company's employees and negligence on their part.
  • I bear all responsibility for damage caused by me due to my negligence or failure to follow instructions.
  • I am responsible for any personal belongings that I bring with me on the excursion.
  • I agree with the safety rules and will comply with them at all times.